General Information


RETURN AND EXCHANGE POLICY

Returns and exchanges of unused merchandise are accepted within 30 days of purchase. Customer is responsible for associated shipping costs unless product is defective. If you're interested in making an exchange or a return, please send us a message through the contact form. Please ensure that packages do not require signature for delivery when sending returns. Once we receive a return/exchange, please allow 3-5 business days for processing.

DOMESTIC SHIPPING

All US orders ship UPS or USPS. Orders will ship within 2-5 business days of receiving payment unless a lead time is specified in the product description. Please note that most packages require 2-5 days of transit time. 

DUE TO A HIGH VOLUME OF HOLIDAY ORDERS THERE ARE LONGER THAN USUAL LEAD TIMES. PLEASE CONTACT US DIRECTLY FOR CURRENT PRODUCTION AND SHIPPING ESTIMATES. THANK YOU!

  

INTERNATIONAL SHIPPING

We offer international shipping from the United States Postal Service. With USPS, once packages arrive in the destination country, they are handled by the local carrier in that country.   Please note that any required customs fees are the responsibility of the buyer.